Privacy policy: Portugal

PRIVACY POLICY

LUZA Group (represented by MONTECH Portugal, Unipessoal Lda, with NIF PT513263861) respects the privacy of visitors to the website www.luzagroup.com (Web Site) and takes all precautions to protect your information.

This Privacy Policy consists of providing the information we collect and how we may use it, as well as the security rules adopted to protect your identity and personal data.

1 - QUE TIPO DE INFORMAÇÕES RECOLHEMOS

For LUZA Group, the collection and registration of some information categorized as personal data are important for us to provide an effective service.

We may collect, in whole or in part, some data such as:

· Identification and Contact Data: Name, telephone contacts, address, e-mail address, tax identification number;

These data, in whole or in part, are obtained when you use our forms, contact forms, newsletter subscription, filling out contact forms and/or requesting information and quotes, whether as a customer, supplier, collaborator, visitor, etc., and/or when you receive or send e-mails and for services that require registration or subscription.

We use “cookies” to collect information about your visits to our website and to improve your experience. You can find more information about how we use cookies in the section below “Use of cookies”.

2 - FINALIDADE DO TRATAMENTO:

All personal information we obtain is recorded, used, and protected in accordance with current EU legislation on data protection and this privacy policy.

The purpose of the information collected is:

· sending information/disclosure by email or SMS messages about our products and services;

· management of the relationship with customers, suppliers, collaborators, visitors, etc.

· compliance with legal, normative, regulatory, contractual obligations, etc.

· sending marketing information that only occurs when the data subject has expressly opted to receive e-mails and / or SMS messages from LUZA Group. If you do not wish to receive further e-mails or SMS messages, please contact us via e-mail or letter to our address.

Data may be processed based on the consent of the subject, the execution of a contract, compliance with legal obligations, or the legitimate interest of LUZA Group, as applicable.

3 - ARMAZENAMENTO DOS DADOS

For operational purposes, LUZA Group uses the Microsoft 365 infrastructure, employing a SharePoint Online environment where the location of the servers used by the company is in Brazil. In compliance with the GDPR, this international processing is ensured through appropriate protection and security guarantees implemented by Microsoft. Additionally, LUZA Group applies technical and organizational measures aimed at ensuring the protection and integrity of personal data.

Personal data is kept only for the period necessary for the purposes for which it is intended, or for the period required by law.

4 - PROTEÇÃO DOS DADOS

The information collected by LUZA Group is protected in the context of implementing various security measures, namely through restricted access, and safeguarding the confidentiality of information.

We warn, however, that by providing personal information online, there is a risk that third parties may intercept and use that information.

5 - UTILIZAÇÃO DE COOKIES

Cookies are small pieces of information (files), stored and processed by your browser. Cookies allow users to improve their performance and browsing experience, allowing, for example, them to avoid repeatedly entering the same information.

The cookies used by LUZA Group do not collect data that identifies the user, keeping only generic and anonymized information, such as the form and/or access location of the user and the way they use our website. Cookies only retain information related to user preferences.

Cookies not necessary for the website's operation will be used only with the user's prior consent.

Session cookies: These are fragments of files that remain temporarily in a cookie file in your browser. These cookies allow, for example, the retrieval of your items in the shopping cart whenever you return to our website later;

Analysis cookies: these are those that are well treated by us or by third parties (such as Google Analytics and Facebook Analytics), they allow the quantification of the number of users and the performance of the respective measurement and statistical analysis of how users use our website;

Advertising cookies: These are those that are well treated by us or by third parties, they allow us to more effectively manage the use of advertising spaces and show you advertising related to your browsing profile (Example: Google and Facebook);

If you wish, you can disable all cookies if you prefer not to receive them. You can also have your computer warn you about the use of cookies. In both cases, you need to adjust the browser settings (such as Internet Explorer or Google Chrome).

6 - RETIFICAÇÃO, ELIMINAÇÃO OU MODIFICAÇÃO, OU ATUALIZAÇÃO DE INFORMAÇÃO PESSOAL

If you wish, you can cancel your registration or use at any time and you can choose not to receive any e-mail messages and/or SMS messages, and you can also choose to delete all your personal information from our database.

If you wish, you can also unsubscribe, delete or modify your personal information.

7 - CONSENTIMENTO DO TITULAR DOS DADOS

By using our Website you confirm that you accept the terms of this Privacy Policy, as well as our Terms and Conditions. If you do not agree with the terms of our Privacy Policy and our Terms and Conditions, please do not provide us with personal information and stop using our Website.

8 - DIREITO DO TITULAR DOS DADOS DE ACEDER AOS SEUS DADOS PESSOAIS

The data subject has the right to receive a copy of their personal data in our possession, so they can request access to their personal data through the contacts indicated on the website.

9 - DIREITO DO TITULAR DOS DADOS DE APAGAR OS DADOS PESSOAIS

If you are a user of our Website through the user registration process, your data will be stored in a specific user control database.

However, the Data Subject may request its deletion whenever they wish, through a written request to our official address on the Website.

10 - POLÍTICA DE PRIVACIDADE

The online privacy policy applies only to information collected through the various available channels (aforementioned).

This Privacy Policy may be updated at any time, so we recommend you consult it whenever you visit our website.

11 - OS NOSSOS CONTACTOS

If you have any questions or comments regarding our website and/or our privacy policy, please use our contacts on this website.

LU ZA GROUP (represented by PTCPORT - Portugal Technical Center, Unipessoal Lda, with CNPJ 513263861) respects the privacy of visitors to the website www.ptcgroup.global (Website) and takes all necessary care to protect the information provided.

This privacy policy aims to inform you about the data we collect, how we may use it and the security measures adopted to protect your identity and personal data.

1 - Que tipo de informações coletamos

For LUZA GROUP, the collection and registration of certain information categorized as personal data is important so that we can offer an effective service.

On this website, we may collect, partially or in full, data such as:

- Identification and contact data: Name, contact telephone numbers, address, e-mail, CPF;

These data, in full or in part, are obtained when you use our contact forms, sign up for the newsletter, fill out contact forms and/or request information and quotes, whether as a customer, supplier or visitor, or when you receive or send e-mails for services that require registration or enrollment.

We use “cookies” to collect information about your visits to our Website and to improve your experience. You can find more information about the use of cookies in the “Use of Cookies” section.

2 - Uso das informações

All personal information we obtain is recorded, used, and protected in compliance with current data protection legislation and this privacy policy.

The information collected aims to send information/disclosure by e-mail or SMS messages about our products and services.

Marketing information is sent only if the data subject has opted to receive e-mails and/or SMS from LUZA GROUP. If you no longer wish to receive e-mails or SMS, please contact us by e-mail or by letter to our address.

3 - Proteção das informações

The information you provide when visiting our Website is protected by various security measures, such as conditioned access and the guarantee of information confidentiality.

We warn, however, that when providing personal information online, there is a risk of third parties intercepting and using this information. The security of any data disclosed online is your responsibility and risk.

4 - Uso de Cookies

Cookies are small files stored and processed by your browser. They improve performance and the user's browsing experience, allowing, for example, you to not have to repeatedly enter the same information.

Cookies used by LUZA GROUP do not collect data that allows user identification; they only store generic and anonymized information, such as the location and form of access and how the website is used. Cookies only retain information related to user preferences.

- Session Cookies: Remain temporarily in the browser's cookie file, allowing, for example, to retrieve your shopping cart items when you return to our site.

- Analysis Cookies: They are used to quantify the number of users and perform measurements and statistical analysis of how the site is used (e.g., Google Analytics and Facebook Analytics).

- Advertising Cookies: Allow us to manage advertising spaces more efficiently and display ads related to your browsing profile (e.g., Google and Facebook).

You can disable all cookies or have your computer warn you when cookies are being used. To do this, adjust your browser settings (such as Internet Explorer or Google Chrome).

5 - Retificação, eliminação ou atualização de informações pessoais

You can cancel your registration at any time, opt out of receiving further e-mails and/or SMS, or delete all your personal information from our database.

6 - Consentimento do titular dos dados

By using our Website, you confirm that you accept the terms of this Privacy Policy and our Terms and Conditions. If you disagree, do not provide personal information and cease use of the Website.

7 - Direito do titular dos dados ao acesso às suas informações pessoais

The data subject has the right to request a copy of their personal information that we hold. LUZA GROUP reserves the right to charge a small administrative fee for such a request.

8 - Direito do titular dos dados à eliminação dos dados pessoais

If you are a registered user, your data will be stored in a specific database. However, you can request its deletion at any time in writing by sending the request to the address provided on the Website.

9 - Política de Privacidade

This online privacy policy applies only to information collected through our Website, not covering information collected offline.

This policy may be updated at any time, so we recommend consulting it whenever you visit our site.

11 - Contatos

If you have questions or comments about our site or privacy policy, please use the contacts provided on our Website.