Privacy Policy: Brazil
INFORMATION THAT LUZA GROUP COLLECTS AND HOW WE USE IT:
LUZA GROUP collects data to identify, contact and enable the contracting of its services.
Data provided by the holder: this is the information you provide to LUZA GROUP when interacting with us. These include: full name, CPF and RG, telephone, e-mail, among others.
1. OS DADOS QUE COLETAMOS PODEM SER USADOS PARA:
Identification, authentication and registration.
Recruitment and Selection.
Effectively contracting a service.
Compliance with a legal or regulatory obligation by the controller or operator responsible for the processing of personal data.
2. POR QUANTO TEMPO TRATAMOS SEUS DADOS PESSOAIS:
The time will vary according to your purpose of use, the terms of the contract or legal requirements related to it.
3. COMPARTILHAMENTO DE DADOS PESSOAIS
The sharing of your personal data happens according to what is provided for in the legislation and in this Privacy Policy. Before it occurs, your authorization through your consent is required. This way you are aware of the purposes of this sharing. It is worth noting that all this information is strictly monitored to ensure your maximum security.
4. SEUS DIREITOS COMO TITULAR DOS DADOS PESSOAIS
The General Personal Data Protection Law (LGPD) guarantees a series of rights to the data subject, which are:
- Confirmation of the existence of processing
If you have already registered on our website, or other service channels, it means that we carry out some type of processing with your data, even if it is only storage.
However, you have the right to request confirmation from LUZA GROUP regarding the processing of your personal data.
- Free access to personal data You can request from LUZA GROUP a summary of the personal data related to you that we have collected, the entirety of it, the duration of the treatment, which treatments were carried out and what the objective was. According to the LGPD, this will be provided at no cost to the holder.
- Correction of incomplete, inaccurate or out-of-date data If your data is incomplete or out-of-date, you can request that LUZA GROUP correct and update this data. However, LUZA GROUP may request documents that prove the new information you provide.
- Anonymization, blocking or elimination of data As long as your request is in accordance with what the LGPD says about data processing, you can request that LUZA GROUP perform anonymization, blocking or elimination of data…
- Information about the sharing of personal data You can request information from LUZA GROUP about who, whether partners or third parties, we share your personal data with.
- Information on the possibility of not providing consent and consequences of refusal You can request the withdrawal of consent for the processing of personal data previously given to LUZA GROUP…
- Revocation of consent Even if you have consented to the processing of personal data, you may request the withdrawal of consent…
- Objection to the processing of personal data If the processing of your personal data is not following what the LGPD determines, you can object to the processing of this data.
- Review of automated decisions If it affects your interests, you can request a review of decisions taken solely based on the automated processing of your personal data.
- Portability of personal data You can request that LUZA GROUP transfer your registered data to another organization…
5. SEGURANÇA DOS DADOS
LUZA GROUP is committed to ensuring the security and privacy of personal data, adopting technical and administrative measures to protect this information against unauthorized access, loss or improper disclosure. Among the security measures implemented, we highlight:
- Continuous monitoring: we follow and implement the best data protection practices available on the market…
- Internal security standards: our Information Security Policy and internal regulations establish guidelines…
- Restricted access control: only authorized people can handle personal data…
- Encryption of sensitive data: information classified as sensitive is protected by encryption…
- Regular security audits and tests: we perform periodic audits and vulnerability tests…
- Use of firewalls and intrusion detection systems: we implement technologies to prevent and mitigate cyber attacks.
- Continuous employee training: we promote training on good information security practices…
- Internal procedures for incident management: we have structured processes for rapid response…
6. D.P.O - Data Protection Officer
Is the professional responsible for ensuring that the company is in compliance with the law and the operator to act as a communication channel between the controller, the data subjects and the National Data Protection Authority (ANPD);
Our DPO is Márcia Almeida, from ADFO Advogados - Augusto de Freitas e Oliveira Advogados.
Contact can be made via email: dpo@luzagroup.com or through the Whistleblowing Channel, available on our website.
In addition, we periodically review our Privacy Policy to ensure compliance with the LGPD and any ANPD regulations, making changes whenever necessary. If there are significant changes, we will inform holders through our official channels.
LU ZA GROUP (represented by PTCPORT - Portugal Technical Center, Unipessoal Lda, with CNPJ 513263861) respects the privacy of visitors to the website www.ptcgroup.global (Website) and takes all necessary care to protect the information provided.
This privacy policy aims to inform you about the data we collect, how we may use it and the security measures adopted to protect your identity and personal data.
1 - Que tipo de informações coletamos
For LUZA GROUP, the collection and registration of certain information categorized as personal data is important so that we can offer an effective service.
On this website, we may collect, partially or in full, data such as:
- Identification and contact data: Name, contact telephone numbers, address, e-mail, CPF;
These data, in full or in part, are obtained when you use our contact forms, sign up for the newsletter, fill out contact forms and/or request information and quotes, whether as a customer, supplier or visitor, or when you receive or send e-mails for services that require registration or enrollment.
We use “cookies” to collect information about your visits to our Website and to improve your experience. You can find more information about the use of cookies in the “Use of Cookies” section.
2 - Uso das informações
All personal information we obtain is recorded, used, and protected in compliance with current data protection legislation and this privacy policy.
The information collected aims to send information/disclosure by e-mail or SMS messages about our products and services.
Marketing information is sent only if the data subject has opted to receive e-mails and/or SMS from LUZA GROUP. If you no longer wish to receive e-mails or SMS, please contact us by e-mail or by letter to our address.
3 - Proteção das informações
The information you provide when visiting our Website is protected by various security measures, such as conditioned access and the guarantee of information confidentiality.
We warn, however, that when providing personal information online, there is a risk of third parties intercepting and using this information. The security of any data disclosed online is your responsibility and risk.
4 - Uso de Cookies
Cookies are small files stored and processed by your browser. They improve performance and the user's browsing experience, allowing, for example, you to not have to repeatedly enter the same information.
Cookies used by LUZA GROUP do not collect data that allows user identification; they only store generic and anonymized information, such as the location and form of access and how the website is used. Cookies only retain information related to user preferences.
- Session Cookies: Remain temporarily in the browser's cookie file, allowing, for example, to retrieve your shopping cart items when you return to our site.
- Analysis Cookies: They are used to quantify the number of users and perform measurements and statistical analysis of how the site is used (e.g., Google Analytics and Facebook Analytics).
- Advertising Cookies: Allow us to manage advertising spaces more efficiently and display ads related to your browsing profile (e.g., Google and Facebook).
You can disable all cookies or have your computer warn you when cookies are being used. To do this, adjust your browser settings (such as Internet Explorer or Google Chrome).
5 - Retificação, eliminação ou atualização de informações pessoais
You can cancel your registration at any time, opt out of receiving further e-mails and/or SMS, or delete all your personal information from our database.
6 - Consentimento do titular dos dados
By using our Website, you confirm that you accept the terms of this Privacy Policy and our Terms and Conditions. If you disagree, do not provide personal information and cease use of the Website.
7 - Direito do titular dos dados ao acesso às suas informações pessoais
The data subject has the right to request a copy of their personal information that we hold. LUZA GROUP reserves the right to charge a small administrative fee for such a request.
8 - Direito do titular dos dados à eliminação dos dados pessoais
If you are a registered user, your data will be stored in a specific database. However, you can request its deletion at any time in writing by sending the request to the address provided on the Website.
9 - Política de Privacidade
This online privacy policy applies only to information collected through our Website, not covering information collected offline.
This policy may be updated at any time, so we recommend consulting it whenever you visit our site.
11 - Contatos
If you have questions or comments about our site or privacy policy, please use the contacts provided on our Website.